Privacy Policy — Mindlox INC

1. Introduction

Welcome to Mindlox INC (“Mindlox,” “we,” “our,” or “us”). We are a technology and software development company providing digital products and project-management services to clients worldwide.

This Privacy Policy explains how we collect, use, store, and protect your personal information, including information obtained through our website forms, email correspondence, and SMS/text communications, in compliance with applicable U.S. privacy regulations.

2. Information We Collect

We may collect the following types of information:

Contact Information:
Name, email address, phone number, and company details.

Project Information:
Requirements, feedback, meeting records, and documents shared for software development and delivery.

Transaction Information:
Invoices, payments, and billing-related data.

Technical Data:
IP address, device type, browser information, and cookies.

SMS Communication Data:
Message content, delivery status, timestamps, and response logs.

3. How We Collect Information

We collect information when you:

  • Submit a form or quote request on our website
  • Communicate with us via email, phone, or SMS
  • Sign a project agreement or service contract
  • Subscribe to notifications, newsletters, or project updates

4. Use of Information

We use collected information to:

  • Provide and manage software development and related services
  • Schedule and confirm meetings, send reminders, and notify about deliverables
  • Share project updates, task status, and feedback requests
  • Issue payment reminders and confirm payment receipts
  • Respond to support requests and client inquiries
  • Comply with legal and tax obligations

We do not sell, rent, or trade personal information to third parties.

5. SMS and Text Messaging Consent

Message frequency may vary and standard message & data rates may apply.

By entering your mobile phone number on our website, forms, or service agreements and checking the consent box, you explicitly agree to receive text messages from Mindlox INC regarding account updates, billing alerts, project status, and service notifications.

Examples of messages include:

  • Appointment and meeting reminders
  • Project status notifications and delivery updates
  • Payment due and payment received alerts
  • Feedback requests
  • Service follow-ups

We do not send promotional SMS messages unless separately consented.

Opt-In Process

The consent checkbox is not pre-selected and must be manually accepted by you. Consent is not a condition of using our services.

Opt-Out Process

You may opt out at any time by replying STOP to any message.
For assistance, reply HELP.

After opting out, you may still receive necessary account or service-related updates via other communication channels such as email.

Data Protection

SMS logs are stored securely and accessed only by authorized Mindlox personnel.

Text messaging opt-in data and consent records are not shared with or sold to third parties.

6. Data Sharing and Disclosure

We may share data only with:

  • Trusted service providers (e.g., hosting providers, payment processors, SMS gateways)
  • Legal authorities when required to comply with applicable laws or enforce our rights

All partners are bound by confidentiality and data protection obligations.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

7. Data Retention and Security

We retain personal information only as long as necessary for service delivery and legal compliance.

Mindlox INC uses appropriate technical and organizational measures, including encryption, access controls, and secure servers, to protect data from unauthorized access, loss, or misuse.

8. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to improve user experience and track aggregated usage. You can control or disable cookies through your browser settings.

9. Your Privacy Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Withdraw SMS consent by replying STOP or contacting us

We maintain records of SMS consent, including date, time, and method of consent.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16.
We do not knowingly collect personal information from children.

11. Policy Updates

Mindlox INC may update this Privacy Policy from time to time.
Changes will be posted with an updated “Effective Date.”

Continued use of our services after updates constitutes acceptance of the revised policy.

12. Contact Information

For privacy questions, requests, or concerns, please contact us:

Mindlox INC
📍 10345 Lakemont Dr, Fort Worth, TX 76131, United States
📍 A4/13-H COMM, 1st Floor Valencia Society, Lahore, Pakistan
📞 +1 (409) 916-8064
📧 info@mindlox.io